Not too long ago, CTV News Winnipeg did a segment on Lash Extension Safety with our educators Melanie and Sarah. In case you missed it, here is a rundown as well as a link to the segment itself.


When doing treatments near or around the eyes, you must keep in mind that you need your eyes for your lifetime. You must ensure that when your clients come in for lash extensions that the lashes you apply are not too heavy, too long, or messy. Here are some tips to help your clients feel at ease when they enter your establishment.

First, have your certificate on display where your clients can see it right away. If you take your training through us, you can be assured that you will be able to tell your clients you received your training through one of the most reputable institutions in Canada.

Know your product. Know the different weights, lengths, and types of lashes that are out there, and if your client is new to lash extensions, describe the process to them. Lashes should always be attached directly to a single eyelash, and the adhesive should never touch the skin, or you risk irritation. When applied properly, there should be no damage to the natural lashes, but if multiple eyelashes are glued together, it can cause damage and discomfort as each lash has a different rate of growth. You want to ensure that your clients’ lashes are actually healthy enough to support lash extensions.

Make sure your adhesive is approved by Health Canada (Lashforever Canada’s adhesive is medical-grade and all products are approved), and have your MSDS (Material Data Safety Sheet) on hand.

Finally, make sure you give your clients proper aftercare instructions. Lashforever Canada has aftercare cards to hand out after the service–we include them in your lash kit when you take a course with us.

Things to remember to tell your clients:

  • Do not get them wet for 48 hours after application to allow the adhesive to fully cure. This includes showers, steam rooms, saunas, hot tubs, and excessive sweat or tears.
  • Keep them clean! Brush them out every day with a clean spoolie and wash them with a gentle shampoo (such as the Lashforever Canada Lash Shampoo). Dust and dirt can accumulate, and eventually lead to infection if it is left for too long.
  • Avoid oil-based makeup or makeup remover, which includes certain eyeliners and cream shadows.
  • Do not use waterproof mascara. If you must use mascara at all, we recommend a mascara made especially for lash extensions (they are lighter and are removed more easily than traditional mascara).
  • Do not use an eyelash curler, ever. It will damage the lashes.
  • Avoid exposing them to excessive heat (such as ovens or barbecues). The sudden wave of high heat can potentially warp the lash.
  • Do not pick or twirl your lashes as this will cause them to fall out early and may cause damage to your natural lash.
  • Avoid sleeping on your face or rubbing your eyes, especially when washing your face.

If your clients seem overwhelmed at first, tell them that most people find that although the aftercare list seems long at first, they can keep their lashes healthy and beautiful with minimal maintenance.

You will learn all this and more in our Classic and Volume Lash Extension courses. Financing is available.

Finally, some clients will decide that lash extensions are not for them, which is why it is a good idea to add lash lifts, lash tints and semi-permanent mascara to your skill set as well.